PayPal moved 10% more payment volume in Q2 2026 but grew revenue only 4.8% and saw operating income fall 5%, as growth shifted to lower-take-rate Braintree processing while branded checkout revenue declined.
Revenue
$8.7B
+4.8% YoY
Net income
$1.1B
-12.5% YoY
Diluted EPS
$1.25
-3.1% YoY
Operating margin
16.4%
Volume grew 10%, revenue grew 5%, and profit fell — the gap is the whole quarter
PayPal moved $486.4 billion of payments in the three months to June 30, 2026, up 10% from a year earlier. Net revenues rose only 4.8% to $8,682 million, operating income fell 5% to $1,427 million, and net income fell 12% to $1,104 million. Every one of those numbers is in the same filing, and the widening distance between them is the thing to understand: PayPal is processing materially more money than a year ago while earning less on each dollar of it, and paying more to move it.
The business mix behind that is explicit in the MD&A. Growth is coming from Braintree — the unbranded card-processing business that runs checkout for large merchants behind the scenes — and from Venmo. It is not coming from the classic branded PayPal button. Transaction revenues rose about $400 million from Braintree products and services and about $60 million from Venmo, while revenue from PayPal products and services declined about $130 million, which management attributes to "higher co-marketing campaigns with large merchants, which are recorded as reductions to revenues, and lower foreign exchange fee revenue."
The quarter in numbers
Metric
Q2 2026
Same period last year
YoY change
Total payment volume (TPV)
$486,448M
$443,547M
+10%
Net revenues
$8,682M
$8,288M
+4.8% (+3% currency-neutral)
Take rate (revenue ÷ TPV)
1.785%
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"Take rate" is what PayPal keeps as revenue out of every dollar it moves. "Basis points" (bps) are hundredths of a percentage point, the usual unit for describing small moves in rates like this. "Operating margin" is the share of revenue left after the costs of running the business, before interest and tax.
Why revenue grew slower than volume
The take rate fell about 8 basis points year over year — from 1.869% of volume to 1.785%. On $486 billion of volume, each basis point is roughly $49 million of revenue, so that compression cost something on the order of $400 million versus holding last year's rate. The filing names four causes directly: "changes in product mix, higher co-marketing campaigns, lower foreign exchange fee revenue, and lower partner incentives."
Product mix is the structural one. Braintree processing carries a lower rate than branded checkout, so the faster Braintree grows relative to the PayPal button, the lower the blended take rate goes — a mechanical consequence of the growth being where it is, not a pricing decision. The foreign exchange piece is visible in a second disclosure: the share of TPV generated outside the U.S. fell to 35% from 38%. Cross-border and currency-conversion transactions carry higher fees, so a U.S.-weighted volume mix reduces revenue per dollar even before any pricing changes.
Currency movements flattered the headline. The filing's foreign-exchange table shows an $80 million favorable impact to net revenues in the quarter (including hedging) — roughly 20% of the entire $394 million revenue increase — and a $55 million net favorable impact to operating income. On a currency-neutral basis, which restates this year's results at last year's exchange rates, PayPal itself reports revenue growth of 3%, not 5%. The underlying business is growing about half as fast as the headline suggests, and operating income ex-currency would have been down closer to 9% than 5%.
Costs: the transaction line is doing the damage
Total operating expenses rose 6.9% to $7,255 million, outpacing revenue's 4.8%. The single dominant item is transaction expense — what PayPal pays card networks, banks and other processors to actually move money — which rose 10.5% to $4,385 million, in line with volume rather than with revenue.
The transaction expense rate (this cost divided by TPV) also ticked up, to 0.90% from 0.89%, which management attributes to "unfavorable changes in funding mix, partially offset by the favorable impact of changes in merchant mix." Funding mix matters because a payment funded from a card costs PayPal far more than one funded from a bank account or an existing PayPal or Venmo balance. So the company is simultaneously earning a lower rate on volume and paying a slightly higher one on it.
That squeeze shows up in transaction margin dollars — revenue minus transaction expense minus transaction and credit losses, PayPal's measure of the gross profit on payments — which grew just 1.5% to $3,900 million on 10% volume growth. As a percentage of revenue, transaction margin fell to 44.9% from 46.4%. Excluding interest earned on customer balances, which is a function of interest rates rather than payments activity, transaction margin dollars grew 3% to $3,619 million.
Other costs were mixed and secondary: technology and development rose 10.7% to $849 million on employee costs, software amortization and cloud computing; customer support rose to $462 million on about $40 million more in employee-related costs; general and administrative rose to $503 million mainly on indirect tax; sales and marketing actually fell to $546 million on lower brand advertising and lower acquired-intangible amortization. Restructuring and other was $113 million, essentially flat against $116 million a year ago, so it is not the reason margin fell.
Credit: reported losses down, underlying charge-offs up
Transaction and credit losses fell 16.6% to $397 million, and were the main offset to the transaction expense increase. This is worth unpacking, because the headline improvement and the underlying trend point in opposite directions.
Transaction losses — mostly fraud and chargebacks — genuinely improved, falling to $323 million from $383 million on "lower fraud losses, benefits realized from risk mitigation strategies, and higher recoveries." That is a real operational gain, and the loss rate on volume fell to 0.07% from 0.09%.
Credit losses on lending fell to $74 million from $93 million, but the composition is less comfortable: net charge-offs actually rose to $101 million from $75 million, and the reported decline comes from a $27 million reserve release this year against an $18 million reserve build last year. (A reserve is money set aside against loans expected to go bad; releasing it adds to reported profit without any cash coming in.) Underneath, the annualized net charge-off rate on consumer loans rose to 4.8% from 3.6%, and on merchant loans to 7.6% from 6.1%. Consumer loans and interest receivable fell 6% to $5.5 billion, partly because U.S. installment loans were reclassified as held for sale, so a smaller book is absorbing worse loss rates. This line flattered the quarter; on current charge-off trends it is unlikely to keep doing so.
Below the operating line: investments swung, buybacks rescued EPS
Other income (expense) went from +$25 million to −$117 million, a $142 million swing. The filing splits it: roughly $80 million from "net losses and impairments on strategic investments in the current period compared to net gains in the prior period," and roughly $30 million from lower interest income as rates fell. PayPal quantifies the investment-portfolio effect at about $0.07 per share of drag this quarter against about $0.01 of benefit a year ago — so roughly $0.08 of the EPS comparison is a mark-to-market item unrelated to payments. A lower effective tax rate (15.7% versus 17.5%) partly offset this.
The gap between the 12.5% fall in net income and the 3.1% fall in diluted EPS is entirely share count. Diluted shares fell 9.7%, to 882 million from 977 million, after $1.5 billion of buybacks in the quarter (about 33 million shares) and $6.0 billion over the trailing twelve months (about 111 million shares). PayPal also declared a $0.14 per share dividend payable September 25, 2026. Cash generation supports this: operating cash flow of $1,983 million (up from $898 million) and free cash flow of $1,775 million, against $15.3 billion of cash and investments and $13.4 billion of debt.
Takeaway: Strip out currency, the reserve release and the buyback, and this is a business whose volume is compounding at 10% while its payments gross profit compounds at 1.5% — the growth is real, but it is arriving in the lowest-margin part of the mix while the branded checkout franchise that carries the economics is shrinking in revenue terms.
Restructuring: a $1.5 billion promise, mostly still ahead
In April 2026 PayPal announced a strategic reorganization of the business and executive leadership team. The filing says it is "expected to deliver at least $1.5 billion in gross annualized run-rate savings over the next two to three years" through realigning the operating structure and "accelerating the adoption of artificial intelligence and automation," with a significant portion of the savings to be reinvested rather than dropped to the bottom line.
Almost none of it is in these numbers yet. The quarter carries just $44 million of restructuring charges tied to the April program. A first phase of actions targeting roughly $400 million of run-rate gross savings is expected to complete by year-end, with only a portion realized in Q4, and could bring a charge of $120–140 million in the second half — explicitly excluded from the company's non-GAAP EPS guidance adjustments. An earlier 2Q 2025 infrastructure program, exiting data centers for cloud, is still running with $85 million of severance, $40–60 million of impairment and accelerated depreciation, and $110–140 million of other costs expected over its term.
PayPal also continues to operate as a single reportable segment, so there is no audited profitability split between branded checkout, Braintree and Venmo — the business-line commentary above comes from management's revenue-bridge disclosures, not from segment accounts.
Guidance and our read
Management raised full-year non-GAAP guidance alongside the quarter. For FY2026 it now guides non-GAAP EPS to approximately $5.38, up from May's "low-single digit decline to slightly positive" against FY2025's $5.31 — so roughly +1.3% growth. GAAP EPS guidance was reaffirmed, not raised, at a mid-single-digit decline from FY2025's $5.41. Non-GAAP transaction margin dollar guidance was also raised, though the release does not put a number on it. For Q3 2026, both GAAP and non-GAAP EPS are guided to a low-single-digit decline, against prior-year figures of $1.30 and $1.34 respectively.
The raise is real but narrow, and the shape of it matters. Guiding non-GAAP EPS up about 1% on a share count that is down roughly 10% implies non-GAAP net income down high single digits for the year. The buyback, not the operations, is carrying the per-share line — and a buyback this large is a one-time-per-dollar lever, not a growth engine. That GAAP guidance was held while non-GAAP was raised is the tell: the transformation charges and the strategic-investment portfolio are expected to keep the reported number below the adjusted one.
Three things determine whether 2027 looks different. First, whether take rate compression slows — that depends on branded checkout returning to revenue growth, which CEO Enrique Lores described only as "further stabilized," and on the $130 million of co-marketing revenue reductions not growing further. Second, whether the $1.5 billion savings program converts into margin rather than being fully reinvested; management has already signalled that "a significant portion" will be reinvested, so the operating margin benefit will be smaller than the gross number implies. Third, credit: consumer net charge-offs at 4.8% against 3.6% a year ago, with the reported line propped up by a reserve release, is the most likely source of an unpleasant surprise in the next two quarters.
For now the trajectory is a larger, lower-margin payments business buying back enough stock to hold per-share earnings roughly flat. That is a defensible position and cash generation is strong, but it is not yet evidence that the transformation has changed the economics.
Source: PayPal Holdings, Inc. Form 10-Q for the quarterly period ended June 30, 2026, filed July 28, 2026 (accession 0001633917-26-000082), and the Q2 2026 earnings release furnished as Exhibit 99.1 to the Form 8-K filed the same day.